• receive considerate, respectful care in a safe setting, free from abuse, harassment or neglect
• receive medically appropriate and necessary care based solely on your clinical needs
• make informed decisions about your medical treatment based on complete and understandable information from your physician.
Promise Healthcare is committed to maintaining confidentiality and privacy of patient and other hospital information in accordance with legal and ethical standards, and as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Information about a patient may be disclosed only as authorized by the patient, supported by a legitimate clinical or business purpose, or as otherwise permitted by law.
To view a copy of our Notice of Privacy Practices, click here.
“A Guide to Patient Services’ which includes patient rights and responsibilities, can also be downloaded at each facility’s website, click here and select your Promise Location.